Syarat & Ketentuan Paket Wisata Beltung

Term & Condition Tour Reservation

1. Every group interested to our Tour Program must make a reservation by fill-in the form or login via Facebook or Google account upon Check-Out. After reservation you will get access to your own Reservation Page with login and password. The Reservation Page consist of complete informations of your Tour Program such as: detail itinerary, price calculation, detail scope of tour program, ordering of optional item, and Message Board for consultation with our Tour Advisor.

2. We will only prepare hotel and transportation only for CONFIRMED Status and for members who already transfer DP (Down Payment) before Time Limit. The amount of DP is stated at Price Calculation which is 30% from total tour price + 3 digits trip number for easy identification of your payment in our bank account. The ticket must be paid full amount. Some specific hotel may apply extra additional down payment.

3. You can choose to book Airline Ticket via us. The available flights to Belitung can be found from the form when you select your tour, please note flight destination in Tanjung Pandan (TJQ) NOT Pangkal Pinang (Bangka) NEITHER Tanjung Pinang (Bintan). The estimated airline ticket price is IDR 750,000, the price will be adjusted based on available seat class during our booking to the airline. The e-ticket will be sent to your email. Please also update flight numbers for airport pickup arrangement.

4. The payment of this Tour Package be made via bank transfer to BCA Bank or Mandiri Bank, or Paypal if you are outside Indonesia, at least before time limit of you hotel booking. The DP that is paid after the time limit will cause not getting hotel room and slot in the tour program. Make sure your airline ticket already been confirmed prior DP payment. Shall you cancel your departure, the amount of the payment can still be used for one time reschedule maximum 6 months ahead, EXCEPT last minute cancelation less than 8 (eight) days before departure for Normal Season or cancelation less than 15 (fifteen) days before departure for Peak Season (Jun, Jul, Dec) and Long Weekend. Some hotel may have different cancelation and reschedule time limit. The payment is not reimburstable.

5. The remaining payment must be paid at least one day before departure. We do not accept cash payment. Payment with credit card subject to 3% fee. The tour will only be started after all remaining payment completed !

6. Auto reply email email will be sent to you after completion of your reservation, for further step of the process. Email alert will also be sent if any update in Message Board or any update on above reservation table from any members. If after complete your reservation you DO NOT RECEIVE autoreply email, please contact us as soon as possible. Please also check SPAM folder in your mailbox and add our autoreply email noreply(at)belitungisland.com as your Contact to avoid spam trap.

7. The duration of each 3D2N and 4D3N tour programs will be until at least 12.00 PM, drop at the Tanjungpandan airport. For extra time from morning to afternoon flight, the rental car extra charge will apply, no meal covered. Detail information of extra charge will automatically appear at Price Calculation, change your flight option to eliminate. The next step is, when you arrive in Belitung, our Tour Leader will pick you up at Tanjungpandan airport, please store our phone number +62 719 22 890

Syarat & Ketentuan Pelaksanaan Tour

1. Rentang waktu itinerary dibuat longgar untuk mengakomodasi beberapa jadwal kedatangan pesawat. Urutan yang ada di itinerary hanya merupakan gambaran umum program tour, pada pelaksanaannya masih dimungkinkan untuk dilakukan penyesuaian terutama dalam hal pilihan tempat tujuan, selama dalam masa durasi program tour. Penambahan waktu juga masih dimungkinkan jika kondisi di lapangan memungkinkan. Ketentuan tambahan biaya mengacu pada standar harga di BelitungIsland.COM.

2. Penyelenggara program tour ini adalah BelitungIsland.COM. Program tour akan kami laksanakan jika total pembayaran biaya tour sudah dilakukan. Tambahan ekstra di luar itinerary ini akan dikenakan biaya tambahan, dengan acuan sebagai berikut

1. Tambahan peserta harus diinformasikan paling lambat 24 jam sebelum berangkat, harga akan kami update sesuai jumlah peserta yang benar-benar berangkat. Pembatalan kurang dari 3 hari (atau 7 hari pada saat peak season / long weekend) tidak dapat di-refund.

2. Perpanjangan waktu guide dan penggunaan kendaraan di malam hari di atas jam 20.00 akan dikenakan overtime charge Rp 20.000/jam per tour guide.Tambahan waktu lembur guide untuk perjalanan subuh (kecuali paket Fotografer) Rp 50.000/guide/hari. Tips guide belum termasuk biaya tour.

3. Tambahan item optional: perahu kayak / kano Rp 100,000 max 2 orang, snorkeling Rp 50,000/hari, sepeda MTB Rp 100,000, tiket masuk Museum Kata Rp 50,000/orang

4. Tambahan makanan dan minuman diluar paket yang disedikan, silahkan langsung ke restoran. Tambahan rute tour diluar itinerary dikenakan biaya BBM Rp 50.000 per 20 km.

5. Tambahan hari: hotel sesuai rate hotel plus diskon, mobil termasuk BBM dan pengendara: avanza Rp 600,000/hari, innova Rp 850,000/hari, travello Rp 800,000/hari atau isuzu elf Rp 900,000/hari, boat trip ke pulau Rp 450,000/hari, makan dan snack diatur sendiri.

3. Jika kondisi ombak besar sekali ada kemungkinan anda tidak bisa menikmati perjalanan ke pulau, karena kegiatan di laut seperti berenang, snorkeling tidak memungkinkan. Lagi pula sangat beresiko untuk berada di atas perahu pada saat ombak besar. Jika kondisi demikian, maka untuk keselamatan anda, kami harap pengertian anda jika program ke pulau kami alihkan ke Belitung Timur (Manggar, Burung Mandi, Vihara Dewi Kwan Im, Bukit Batu) atau ke pantai-pantai di Membalong. Kondisi ini kemungkinan terjadi untuk trip pada bulan Desember - Maret.

4. Petugas kami akan memandu anda selama program tour berjalan. Adalah tugas setiap peserta untuk bertanggung jawab dan mengaja keamanan dan keselamatan diri sendiri dan barang-barang pribadi anda. Jika memerlukan bantuan hubungi petugas kami di lapangan.