Term & Condition Belitung Tour Program

Term & Condition Tour Reservation

  1. Every group interested to our Tour Program must make a reservation by fill-in the form or login via Facebook or Google account upon Check-Out. After reservation you will get access to your own Reservation Page with login and password. The Reservation Page consist of complete informations of your Tour Program such as: detail itinerary, price calculation, detail scope of tour program, ordering of optional item, and Message Board for consultation with our Tour Advisor.

  2. We will only prepare hotel and transportation only for CONFIRMED Status and for members who already transfer DP (Down Payment) before Time Limit. The amount of DP is stated at Price Calculation which is 30% from total tour price + 3 digits trip number for easy identification of your payment in our bank account. The ticket must be paid full amount. Some specific hotel may apply extra additional down payment.

  3. You can choose to book Airline Ticket via us. The available flights to Belitung can be found from the form when you select your tour, please note flight destination in Tanjung Pandan (TJQ) NOT Pangkal Pinang (Bangka) NEITHER Tanjung Pinang (Bintan). The estimated airline ticket price is IDR 750,000, the price will be adjusted based on available seat class during our booking to the airline. The e-ticket will be sent to your email. Please also update flight numbers for airport pickup arrangement.

  4. The payment of this Tour Package be made via bank transfer to BCA Bank or Mandiri Bank, or Paypal if you are outside Indonesia, at least before time limit of you hotel booking. The DP that is paid after the time limit will cause not getting hotel room and slot in the tour program. Make sure your airline ticket already been confirmed prior DP payment. Shall you cancel your departure, the amount of the payment can still be used for one time reschedule maximum 6 months ahead, EXCEPT last minute cancelation less than 8 (eight) days before departure for Normal Season or cancelation less than 15 (fifteen) days before departure for Peak Season (Jun, Jul, Dec) and Long Weekend. Some hotel may have different cancelation and reschedule time limit. The payment is not reimburstable.

  5. The remaining payment must be paid at least one day before departure. We do not accept cash payment. Payment with credit card subject to 3% fee. The tour will only be started after all remaining payment completed !

  6. Auto reply email email will be sent to you after completion of your reservation, for further step of the process. Email alert will also be sent if any update in Message Board or any update on above reservation table from any members. If after complete your reservation you DO NOT RECEIVE autoreply email, please contact us as soon as possible. Please also check SPAM folder in your mailbox and add our autoreply email noreply(at)belitungisland.com as your Contact to avoid spam trap.

  7. The duration of each 3D2N and 4D3N tour programs will be until at least 12.00 PM, drop at the Tanjungpandan airport. For extra time from morning to afternoon flight, the rental car extra charge will apply, no meal covered. Detail information of extra charge will automatically appear at Price Calculation, change your flight option to eliminate. The next step is, when you arrive in Belitung, our Tour Leader will pick you up at Tanjungpandan airport, please store our phone number +62 719 22 890

 

Term & Condition Tour Implementation:
  1. The duration of itinerary are made wide to accomodate different flight schedule. The sequence on itinerary is just a general overview of the tour, in reality it is still possible to make an adjustment especially on destination selection, as long as withing tour duration. Additinal time is also possible depending on field condition. In case there is extra charge, the below unit price will apply.

  2. The organizer of this tour is Belitungisland.COM. The tour program will be conducted if all payment completed. Any additonal items outside the covered scope subject to additonal charge, as per following items:

    1. Additional participant must be informed at least 24 hour before departure, the price will be calculated based on number of actual persons that are joining. Cancelation less than 3 days (or 7 days for peak season / long weekend) are not refundable.

    2. Overtime usage of Tour Guide and car usage during the night above 20.00 PM will subject to overtime charge Rp 20.000/hour/person. Extra time tour guide for early morning trip (except Fotografer packge) Rp 50.000/person/days. Tips is not yet included in the tour fee.

    3. Additional optional items: kayak / canoe Rp 50,000 max 2 persons, snorkeling Rp 50,000/day, MTB bicycle Rp 20,000 and enterance fee of Museum Kata Rp50,000/person.

    4. Additonal food and baverage outside the package provided, please order and pay directly to restaurant. Additional route outside itinerary is subject to extra charge of gasoline Rp 50.000 per 20 km.

    5. For additional day: hotel price as per publish rate plus discount, car inclusive gasoline and driver: Avanza Rp 600,000/day, Innova Rp 750,000/day, Travello Rp 800,000/day and Isuzu Elf Rp 900,000/day, fishing boat 10 persons for island trip Rp 450,000/day, food and baverage outside the fee.

  3. If the sea wave too big there is possibility you can not do island hopping trip, for safety reason the activity such as swimming and snorkeling are not possible. It is also very risky to take fishing boat trip for the island trip. If this condition happen, for your own safety will need your understanding if we re-route the tour to Belitung Timur (Manggar, Burung Mandi, Vihara Dewi Kwan Im, Bukit Batu) or visiting beach in Membalong, South Belitung. This condition is likely happen during period of December - March.

  4. Our team will guide you through the whole tour program. It is your own responsibility to keep yourself safe and secure as well as protect your personal belonging. If you need our help, please contact our team in the field.